You've managed to capture exactly how the conversation will go!! If they hang up, I often will call back personally without using relay and go "why did you hang up on me? I am deaf... want to have a conversation this way?"
And then starts the flustered embarrassment and apologies. And then the what did you say? repeated sentences, etc. And then I go can we use relay now?
Or I call for the manager and tell the manager what happened.
But yes... I hate relay and use the vco also. When I was in wash. dc for a federal gov't (deaf employees in fed. gov't convention) thing, i got to try out the new phones where the person doesn't even know the relay is involved. And you have a readout on the phone where they are typing what the person is saying. There is a few seconds delay and the call may seem awkward to them because they are waiting for you to respond. They have no idea why it's taking so long. I can't remember what the phone was called. I had a link but lost it.
I always got those calls when I worked in a inbound call center. never had a problem with them. I really like taking the call because it took awhile to relay the information it would drive up my talk time. It was fun to address the call directly.
2. I know it's terribly insulting to be spoken around instead of spoken to with relay. I think it's that when the CA says there is someone else there, it triggers our practical joke awareness, and somehow the person thinks it's a put-on. When I was a kid, my cousins had me talking into a potted fern because someone could hear me on the other side. Other side of what, I don't know, but maybe other's had the same experience.
I remember that Saturday well. You'd either gone golfing or WERE going golfing, and you were so sweet to try it out with me.
If it's any consolation, my cousins got me to eat dog food when I was a kid. And convinced me that putting salt on food cooled it down. Is it any wonder that I'm salt-addicted at 35?!
hehehe Now that's funny. :} I wish I had a story like that! I just get to tell people that my little sister would beat me up if I didn't play Barbies with her.
Are you at all interested in trying VRS? My company loves to send out free D-Link equipment. You need high speed internet in the place where you'd be using it. I'm actually sitting in our VRS call center right this moment. (And damn it is cold in here!)
I do have D-Link at the office, and use it when I can... but when I'm at home, I don't have that option. We had to upgrade our office internet to the higher speed in order to use it (we already had DSL but apparently it wasn't the right speed), and I don't think I can afford that at home.
I DO love it, though... it's so fantastic when it works out well!
Cool! Do you use Hamilton? I wonder if you've gotten any of my coworkers as your terps. Maybe at some point I can convince them to let me use a terminal for a few minutes and we could have a quick chat.
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Gawd, even at 16 I knew how to handle those calls better than the above example. I used to get them every once in a while when I worked at Penney's. I never do understand why people think it's neccessary to talk to the interpreter. Whether it be for someone who is deaf, or simply doesn't speak English.
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And then starts the flustered embarrassment and apologies. And then the what did you say? repeated sentences, etc. And then I go can we use relay now?
Or I call for the manager and tell the manager what happened.
But yes... I hate relay and use the vco also. When I was in wash. dc for a federal gov't (deaf employees in fed. gov't convention) thing, i got to try out the new phones where the person doesn't even know the relay is involved. And you have a readout on the phone where they are typing what the person is saying. There is a few seconds delay and the call may seem awkward to them because they are waiting for you to respond. They have no idea why it's taking so long. I can't remember what the phone was called. I had a link but lost it.
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Different strokes for different folks
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2. I know it's terribly insulting to be spoken around instead of spoken to with relay. I think it's that when the CA says there is someone else there, it triggers our practical joke awareness, and somehow the person thinks it's a put-on. When I was a kid, my cousins had me talking into a potted fern because someone could hear me on the other side. Other side of what, I don't know, but maybe other's had the same experience.
3. I like the phone + YIM method.
T.
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If it's any consolation, my cousins got me to eat dog food when I was a kid. And convinced me that putting salt on food cooled it down. Is it any wonder that I'm salt-addicted at 35?!
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I think I was on my way to golf. Damn, I really miss that part of Indiana - just covered in cheap golf courses. I was getting decent, too.
Maybe sometime we could try some phone+YIM again?
T.
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I DO love it, though... it's so fantastic when it works out well!
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