ME: "Hello, is Jane* there please?" *not her real name
CUSTOMER: "Yeah, who's this?"
ME: "My name is Erica, I'm calling from TD Canada Trust"
CUSTOMER: "What the hell is that?"
It's your bank, genius.This is just one of the many wonderful people I speak to every day
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Comments 3
9pm is later maybe you don't have to up early but maybe she does. expected to be treated poorly becasue i would have treated you poorly if you called me
I am Will Luyben
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I speak to plenty of people every day who are very happy to hear from me. I answer questions completely unrelated to the purpose of the call. I help people. What I'm calling about right now is something brand new that we are offering and many people are very appreciative and responsive to the information. I talk to people who like me. I don't keep anyone on the phone any longer than they want to be.
As for being an uninvited guest, I am calling from the person's bank. They are already a customer and therefore have agreed to receive this type of information.
If the person I'm talking to doesn't want to be called about anything, I can arange that too.
I would never expect to be treated any better than poorly by you.
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