Payment and Shipping FAQ
PAYMENT INFO:
♔ At this present time, I can only accept PayPal, CC PayPal and PayPal e-Cheque (domestic US only please) as forms of payment (if you pay with an e-Cheque, I will not ship or make your items until it has cleared).
♔ Please be aware that applicable PayPal fees will be applied to the total whether you have a regular PayPal account or not. I have a premier account and get charged fees coming and going, unfortunately. Also, please let me know if you are paying with CC Paypal, so I may calculate your fees properly.
EXAMPLE: If your item costs $25 plus $6 shipping, the total would be $31, and with the fees (2.9% + $.30) you would be paying $32.23
♔ When you order, you will have to provide the email address attached to your PayPal account so that I may send you a detailed invoice of your purchase.
♔ Once you receive your invoice, you will have 48 hours to pay it, unless you discuss extenuating circumstances with me before hand.
♔ Unpaid invoices will result in negative feedback on The Loligoth DBS
SHIPPING INFO:
♔ Prices on items DO NOT include shipping unless otherwise noted.
♔ I ship anywhere in the United States using USPS First Class, unless otherwise requested, or if weight of package exceeds First Class weight regulations (13oz), in which case I will ship using Priority Mail.
♔ I will ship anywhere worldwide using USPS First Class International, unless otherwise requested, as long as the buyer is willing to pay the shipping.
♔ On multiple orders, I will combine shipping.
♔ For international orders, I will mark items as a "gift" on the customs form, and depending what it is, I will mark down the value to save on potential customs fees.
♔ Insurance is optional, so please indicate whether you would like it at the time you place your order.
♔ I am not responsible for lost or damaged items, so please use caution if you are not purchasing insurance.
♔ Items will be packaged with utmost care, using bags and tissue paper, so that when they arrive to their destination, they will be in the condition they left in.
♔ Enclosed in each package will be a copy of your invoice for your records.
ORDERING TERMS:
♔ For custom head wear, lease allow UP TO 12 days for production turnaround. As I previously mentioned, each item is made with love and care and no two items are alike. When you order an item, it is unique, hence the time it takes for production and shipping. BUT, the amount of orders I have will determine the actual time frame. If I don't have many orders, more than likely, your item(s) will take a couple days. But 12 days is the maximum, unless problems occur, in which case I will contact you.
♔ When your item is completed, I will take pictures of it and send to you before shipping. If you notice something wrong, PLEASE TELL ME before I ship out your item. That way, satisfaction can be achieved before your item is sent.
♔ If you find that, once you receive your item(s) (ready to wear, not custom) you are not completely satisfied, you are entitled to an exchange for an item of equal value, or you may request a partial refund in the form of store credit or via Paypal. No money orders will be given as refunds. See this post for full refund details on custom orders.
HOW TO ORDER:
♔ If you would like to place an order for custom wares, please refer to the appropriate post category. (for commissions, please refer to the commission faq).
♔ Please include the following information when you leave a comment: location and zip code/country so that I may calculate correct shipping, requested shipping method, your method of payment (regular PayPal, CC PayPal or e-Cheque) and your PayPal email address.
♔I will then send you a detailed invoice of your order, which you will have 48 hours to pay (unless previously discussed due to extenuating circumstances).
♔ At this present time, I can only accept PayPal, CC PayPal and PayPal e-Cheque (domestic US only please) as forms of payment (if you pay with an e-Cheque, I will not ship or make your items until it has cleared).
♔ Please be aware that applicable PayPal fees will be applied to the total whether you have a regular PayPal account or not. I have a premier account and get charged fees coming and going, unfortunately. Also, please let me know if you are paying with CC Paypal, so I may calculate your fees properly.
EXAMPLE: If your item costs $25 plus $6 shipping, the total would be $31, and with the fees (2.9% + $.30) you would be paying $32.23
♔ When you order, you will have to provide the email address attached to your PayPal account so that I may send you a detailed invoice of your purchase.
♔ Once you receive your invoice, you will have 48 hours to pay it, unless you discuss extenuating circumstances with me before hand.
♔ Unpaid invoices will result in negative feedback on The Loligoth DBS
SHIPPING INFO:
♔ Prices on items DO NOT include shipping unless otherwise noted.
♔ I ship anywhere in the United States using USPS First Class, unless otherwise requested, or if weight of package exceeds First Class weight regulations (13oz), in which case I will ship using Priority Mail.
♔ I will ship anywhere worldwide using USPS First Class International, unless otherwise requested, as long as the buyer is willing to pay the shipping.
♔ On multiple orders, I will combine shipping.
♔ For international orders, I will mark items as a "gift" on the customs form, and depending what it is, I will mark down the value to save on potential customs fees.
♔ Insurance is optional, so please indicate whether you would like it at the time you place your order.
♔ I am not responsible for lost or damaged items, so please use caution if you are not purchasing insurance.
♔ Items will be packaged with utmost care, using bags and tissue paper, so that when they arrive to their destination, they will be in the condition they left in.
♔ Enclosed in each package will be a copy of your invoice for your records.
ORDERING TERMS:
♔ For custom head wear, lease allow UP TO 12 days for production turnaround. As I previously mentioned, each item is made with love and care and no two items are alike. When you order an item, it is unique, hence the time it takes for production and shipping. BUT, the amount of orders I have will determine the actual time frame. If I don't have many orders, more than likely, your item(s) will take a couple days. But 12 days is the maximum, unless problems occur, in which case I will contact you.
♔ When your item is completed, I will take pictures of it and send to you before shipping. If you notice something wrong, PLEASE TELL ME before I ship out your item. That way, satisfaction can be achieved before your item is sent.
♔ If you find that, once you receive your item(s) (ready to wear, not custom) you are not completely satisfied, you are entitled to an exchange for an item of equal value, or you may request a partial refund in the form of store credit or via Paypal. No money orders will be given as refunds. See this post for full refund details on custom orders.
HOW TO ORDER:
♔ If you would like to place an order for custom wares, please refer to the appropriate post category. (for commissions, please refer to the commission faq).
♔ Please include the following information when you leave a comment: location and zip code/country so that I may calculate correct shipping, requested shipping method, your method of payment (regular PayPal, CC PayPal or e-Cheque) and your PayPal email address.
♔I will then send you a detailed invoice of your order, which you will have 48 hours to pay (unless previously discussed due to extenuating circumstances).