Communication Breakdown...

Aug 14, 2007 11:33

So, as soon as the Twillight Clans were posted (http://www.earthspirit.com/Twilight/twilight.html) I rushed out in wild anticipation and signed up for my preferred Clan via paypal.

Not figuring there was REALLy enough space to attach the "additional questions" info into the little notes box, I figured I'd use the registration e-mail address (Read more... )

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Comments 8

dancingwolfgrrl August 14 2007, 15:56:11 UTC
I'm sorry! My belief is that the Tamelin email addresses are now working again, and you can also always send email to our general address, earthspirit at earthspirit dot com.

We try to get to phone calls every week, but as you say, it's all volunteers, and most of us have day jobs and some of us also live far away, so I'm afraid the turnaround is rarely quicker than that.

In any case, the date on your paypal receipt is your official "postmark date" for your application, so you should totally still get your place in line :)

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kaytebell August 14 2007, 16:01:07 UTC
I know it all works out in the end...I just didn't want it to go on for so long that folks not familiar with the process got frustrated and this allowed for a Semi-public reaching out. Everyone there does their best, but they've been raising expectations lately! All in good ways...

And can you guess which Clan I applied for that I am certain there will be DOZENS of applicants? *grin*

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istemi August 14 2007, 19:27:48 UTC
they've been raising expectations lately!

I really, REALLY like online registration. No more skulking around the fax machine trying to capture the confirmation copy when it spits out. There's a lovely confirmation from PayPal, too. All that AND registration goes up in July. It's wonderful.

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kaytebell August 14 2007, 19:56:44 UTC
Totally.

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istemi August 14 2007, 16:14:37 UTC
I got email from Deirdre on Saturday asking after my choices, and I mentioned I'd sent it to registration@... and there may be other stranded registrations there. So I think someone's on it.

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songtyger August 15 2007, 20:42:09 UTC
I sent mine in today to Paypal and a follow up to the registration@ email and got an almost immediate reply from Deirdre.

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