My first job was at a Hardees. This behavior is actually common -- and even though the video is entitled "fat guy," it has nothing to do with the size of the individual. Or age for that matter. Our manager had a biscuit (it was in the days Hardees served fried chicken) thrown at him by a skinny old man, I was personally cussed out in the drive-thru by a young very skinny lady, and I can't count how many times we all got chewed out, just like this guy is yelling, for screwing up someone's order -- and it was many times parents yelling in front of their kids.
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It's science!
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