Complaint to Scotrail

Jan 11, 2010 13:51

Normally I can understand when trains etc don't run on time or are cancelled, like everything in life it happens from time to time.

However, today took the piss a bit so felt I had to complain. What you think?;

Complainty wainty )

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Comments 6

behindgrey_eyes January 11 2010, 14:19:37 UTC
You pwned Scotrails ass ma man! XD

I love writing letters of complaint. I don't do it very often cus I can deal with most pish :p

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bryceythegreat January 11 2010, 20:07:01 UTC
I have an absolute intense hatred of ScotRail.

A year or so ago, I got a return to Central (£9.30!) and upon arriving at Central to go home we were told there would be no trains until further notice. I decided to go and get the bus which cost me more money. Upon emailing ScotRail, they told me that they would not reimburse me.

ALSO!
If I get on the train at 8.54am it's £9.30, but people who get on at Branchton/Drumfrochar six minutes later get it off-peak. I again argued with them about this saying it was totally unfair but they were having none of it.

Sorry, I just completely hate them. Bunch of robbing bastards.

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puggso_32 January 11 2010, 20:56:09 UTC
I remember the one last year, a guy jumped in front of a train at Hillington. I couldn't really blame them for that.

The peak/off-peak thing is a bit annoying though. I guess if they are going to do something like that they need a cut-off time so, unfortunately, what happens with you will always be the case.

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smoosh_kissxx January 11 2010, 21:33:45 UTC
Nice complaint. Keep us posted on what they say if they bother their arses to reply.

x

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puggso_32 January 11 2010, 21:43:30 UTC
They say they aim to reply within 7 days so we shall wait and see.

Probably do nowt, but I needed to let off the steam

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nikki_level27 January 11 2010, 23:26:20 UTC
i hate scotrail too. I havent used them since i learned to drive, fuck them, they are a load of pish!

Go you and you're complaining! I complained to royal mail a while ago, they're cunts too!

xx

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