Contrary to popular belief, I do not have magical powers because I can replace your keyboard.

Jun 29, 2011 12:00

Background: I do freelance repair while I'm finishing up school. I work out of my home.

Okay, this client dropped off his Sony laptop with me because the keyboard needed to be replaced. Seems simple enough, right? Well, I fix that, call him to let him know he can pick it up, should be end of story, right?

...Of course it isn't that easy.

Colonel ( Read more... )

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Comments 23

erunamiryene June 29 2011, 17:04:10 UTC
I think to respond to this appropriately, I'd need gifs (which I don't have at work). XD

If I leave it with you a few more days, can you make it an Apple for me?

Beyond "... bzuh?", you shoulda slapped a white coat of paint and an apple sticker on his computer. And then said "bazinga" when you gave it to him. XD

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mouser June 29 2011, 17:13:15 UTC
Screw that!

"I can, but it will cost you $2000. Up front."

That would be a nice little profit on a $1200 purchase.

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erunamiryene June 29 2011, 17:13:55 UTC
Agreed. This is an excellent plan.

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historychick49 June 29 2011, 17:27:44 UTC
This.

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tattooofhername June 29 2011, 17:12:18 UTC
I think this is probably up there among the dumbest things I've ever heard from a customer.

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hairbrush June 29 2011, 17:37:17 UTC
It was insanely difficult not to just turn into someone from an episode of Maury and respond with, "Bitch, you crazy?"

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tattooofhername June 29 2011, 18:26:21 UTC
If I ever have a customer-facing job again it will be one where I am allowed and encouraged by management to respond like that.

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dave_iii June 29 2011, 17:57:39 UTC
See, somewhere along the line he must have heard *something* that gave him this idea. I find myself curious as to WHAT that event was.

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hairbrush June 29 2011, 17:59:33 UTC
I'm hoping he just misunderstood what a Hackintosh is..

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ghostdandp June 29 2011, 20:21:59 UTC
Sometimes you have to make it a basic analogy for them, they don't get the world of computers and think it's all magical and we can change physics and put the sony into a replicator, have it reclaim the matter, and make it into a apple.

I probably would have used something along the lines of "If I give you a Ford Focus, can you convert it into a Toyota Camry for me?"

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cai1987 June 29 2011, 22:32:18 UTC
"No, what do you think I am, a mechanic?"

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ravenofdreams June 30 2011, 00:37:12 UTC
I actually recently used this analogy to explain to someone why they couldn't just move their Windows computer's programs to their brand-new Mac, even if they changed the file extension from .exe to .app. "Putting a Ferrari sticker on your Ford doesn't make it a Ferrari, does it?"

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dave_iii June 30 2011, 01:31:16 UTC
I blame TV and movies. So many absurd expectations, so little payoff.

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notthebuddha June 30 2011, 07:24:59 UTC
Was this guy an actual, commissioned officer rather than a fried chicken salesman? Because I think his boss needs to know this guy's post has been abandoned from the neck up.

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