(Untitled)

[ravenofdreams]

I don't know how 'tech' this is, but hey, it's pissing me off, and I'm a tech, so here goes.

We here at Small Computer Store do sell preowned Pear computers. As you might imagine, this is a horrifically popular service.
We have a LIST, a waiting list.
You sign up for the list, and when we get one that meets your specifications, we call you. Nice,

Comments

[corwinofamber]

Would you be allowed to tell $Luser that new calls reset his position in the waiting list,
causing him to go to the back of the list? >;-)

[ravenshrinkery]

That's a dare. More effective, surprisingly possibly, is the following:

Listen, assmunch, I'll make this simple. I've explained how this works. Every time you call, I'm going to roll a die. I'm going to move your name back on the list however many spots the die comes up with.

Being a luser, and us being gamers, they will not realize that we're using anything from a d20 to d100.

[mephron]

if only Lou Zocchi had gotten the D300 to work...

[ravenshrinkery]

Is it bad of me that I thought Nikon? Gods, brain, switch gears...

[lights]

"BUT I IS SPESHUL SNO-FLAYKE, MUMMY TOLD ME SO!"

.... :|

[boomshesaid]

completely and totally OT, but i am so digging that you have a BW icon :)

[lights]

Haha, Butch is awesome. ♥

[boomshesaid]

yesss, you are totally making me happy right now lool

[mouser]

The version I see is "More tickets make me gets more stuff faster!"

Of course, I do have a response template for "Duplicate ticket - closing"

[mephron]

When I worked at Citigroup in IT, we had someone call the helpdesk five times on the same issue that my group dealt with.

"Duplicate ticket, closing."
"Duplicate ticket, closing."
"Duplicate ticket, closing."
"Duplicate ticket, closing. Please call user and tell him that multiple tickets does not help as tickets are processed in chronological order."

Then he emailed us.

[jecook]

Heh.

For the large part, most of the duplicate tickets we see are people double-clicking the 'submit ticket' button on the self-service page, which we find amusing.

[the_s_guy]

No joy from saying "We don't have a computer that matches your specifications - would you like to put your name down and we'll call you" when one of the unstated 'specifications' is "called AFTER everyone else before them on the list" ?

[kizayaen]

I don't know how 'tech' this is, but hey, it's pissing me off, and I'm a tech, so here goes.

Quite sufficiently tech. It is for precisely this manner of rant that we collect.