(Untitled)

[ravenofdreams]

I've got a poll for all of you who do end-user support.... 
Poll Entitled

Comments

[cirobi]

Since I don't deal with any of the three groups mentioned in the poll, had to chime in with "something else

[firon]

This.

[fixerkitty]

This. And family. Family is the worst, I think, because they think they can make demands on your time and you'll just fix their crap with a smile. UHHH, no. Once or twice, sure. The same thing for the tenth time? I'll send you an invoice. :/

[ssha]

A while back I spent about 12 hours, total, working on my next-door-neighbor's computer for her, gratis. She'd managed to b0rk it all to Hell and back by being 'net-stupid

[emsporter]

Engineers. Because building a bridge is obviously directly analogous to running a network.

[caira]

You can jump off the bridge, or hang yourself with Cat-5. See? Identical!

[falnfenix]

a teacher who is also a doctor...particularly someone in Radiology. there is a special circle of hell for some of these people.

[reynardo]

People who have two computers at home and so think they know what running a network is all about. And besides, they were playing poker on line when the link went down so the company must owe them all the money they were about to win...

[mouser]

I saw lawyers because it's a larger group, but on an INDIVIDUAL basis it's anyone that thinks they're INCREDIBLY computer literate. I've one guy that calls and reminds us CONSTANTLY that he's gotten an MCSE. Then has to map a printer for him. AGAIN.

I've also dealt with a DBA who thought this entitled him to the network Domain administrator password, and didn't understand why HIS homepage had to be set to the corporate webpage just like everyone else.

[azurelunatic]

Yes. This.

Amazing the number of techs who think that this entitles them to not follow any sort of proper procedure "because they know what they're doing".