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Mar 24, 2012 16:22

I've got a poll for all of you who do end-user support.... 
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Comments 21

kerberos March 27 2012, 12:47:15 UTC
Those that pay the least. They know the least, they demand the most service and they get most pissed off when you "don't deliver" on their ridonkeyulous expectations.

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teddy0bear March 27 2012, 21:53:47 UTC
Assistants to big wigs

Assistants wont let you talk to the big wigs to gather the information you need and their technical knowledge doesn't seem to go farther then the calendar function in outlook. Since the request is often for the big wig who they report to the issues is always ASAP! OMG! YESTERDAY! Assistance also seem to be trained on how to get answers as quickly as possible incudling emailing you every day looking for an update (if not more often), putting the entire email in the subject line, giving you a numbered list of tasks that need to be done, assigning you deadlines, calling & emailing you at the same time and cc'ing your boss in all communication.

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