Today I read
keith418's pieces on
SMART goals for the OTO. The SMART formula seems workable enough, although I am always wary of
smarmy, over-marketed planning models. We might ask why we should concentrate on goals and strategy rather than on requirements, whether a matrix organization or a traditional hierarchy would better fit the organizational goals,
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As for leadership, I'd say the OTO has done much better than the other quasi-hierarchical organization with which I am most familiar, CMA. (And CMA is a democracy, which the OTO is definitely not.)
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That said, I'm glad to see that someone else is finally beginning to get it. Serious investigation into the deeper issues presented in my critiques is unfortunately all too rare these days. And if we are not serious, what are we?
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Regarding the acronym particulars, I think Keith's rendering makes the most sense. "Specific" is only an elaboration on "measurable," and "attainable" and "achievable" are only synonyms for "realistic." "Action-oriented" might be a suitable compound word for the A, but anything that is accountable is implicitly action-oriented.
As far as your critique of Keith goes, as I said I agree with your overall assessment of his modus operandi. One thing that I would point out is that SMART should be a diagnostic tool used to examine goals, not people. My impression has been that Keith is not criticizing the leadership for not being SMART - he's criticizing them for not having goals which are. OTO leadership unquestionably has goals. But are they SMART? It's difficult to know, being outside the relevant e-lists and discussions. I have not yet seen a SMART goal presented by Grand Lodge, but that doesn't mean that they do not exist, and ( ... )
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I acknowledge that SMART goals is a workable formulation within the limits of goal-directed approaches to organizational problem-solving. I also think it is overmarketed, that the title indulges in a shameful pandering to the audience's vanity, and that it can be (and often is) used in a way that suggests an argument from authority. I don't think aligning a plan with a SMART model could be anything more than a quick first look at its overall sanity, and I also think there are inherent problems in applying a short-term-goal-directed approach to a spiritual and cultural endeavor.
One of the good points I thought Rubin made in his Society for Industrial and Organizational Psychology piece was that SMART goals survive and remain useful despite the seemingly debilitating mutation of the acronym because "part of the value of SMART goals is that it focuses people on the act of setting goals and prompts discussion of these goals with others -- which in and of itself holds merit." I suggest that any reasonable ( ... )
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