Comments | whyareyouhere: Dell Support Woes

whyareyouhere

Dell Support Woes

Oct 26, 2008 00:36

BACKSTORY: So, my friend's laptop hard drive is beginning to act "on the fritz". (Blue screens, event log messages, chkdsk warnings popping up on every boot, etc.) The laptop is only six months old, purchased from a local Best Buy. Originally, I had her contact Dell, explain the problem, and ask what course of action should be performed. The tech ( Read more... )

idiocy, support, dell, headache, wry

Comments 7

pidrago October 26 2008, 05:25:21 UTC

Scott, I've always said this. Dell sucks.

pidrago October 26 2008, 05:25:56 UTC

And that's their computers as well as their tech support. :|

whyareyouhere October 26 2008, 16:48:38 UTC

Hear, hear!

This lack of support almost makes me want to punch babies.

That or take a trip with....him back in time to when Dell was good and kick whoever was responsible for this abomination of a support department.

nabilpsyboy October 26 2008, 20:55:54 UTC

babyyyyy PUNCH! *baby flies off of the screen*

falcon wins!

Thread 5

oh_tiny_dancer October 27 2008, 05:14:42 UTC

Oh, you want to blink? We'll I give you my permission =P

And I like to think my Gateway is self-healing, I hate having to deal with most company's tech support.

danibel October 27 2008, 17:30:29 UTC

What is it with Dell? This is, like, the fourth Dell customer service horror story I've heard this month.

Apparently you gotta be really adamant with those cunts. A friend of mine had to call his credit card company to cancel payment to Dell after he sent his laptop to them to get it repaired and never got it back. D: