Comments | zero_gravity: Change in the air...

zero_gravity

Change in the air...

Feb 25, 2008 12:22

well, looks like i'm going to be doing something new at work. Something different. I'm going to be moving out of the Tech Support job and more into a Service Manager position. Not sure quite what that means but it's a change. This does mean though the stress levels might start to come down. Sure I'll have a new job - but I won't have to ( Read more... )

Comments 13

tash_n_tail February 25 2008, 19:56:49 UTC

Good luck with the new posting. Hopefully you won't be dealing entirely with the Public which can shall we say be taxing. :/

How's the Cat?

zero_gravity February 26 2008, 15:53:23 UTC

The Cat is good. since we got rid of our personal web servers - it meant all the images I had broke on The Cat's blog. Breaks my heart. When I get some time i'll find a new host, and start it up again.

yeah, mostly I'll be dealing with high end customers. /more taxing i suspect.

mentalmakeup February 25 2008, 20:20:38 UTC

Your jewelry is gorgeous and should win much acclaim. Also, service manager! That's a new one on me (not that everything hasn't changed drastically since I left. man, it was a crazy long time ago!). Are you still in whatever they're calling the NOC these days or is it more of a sales support deal? Is sales support even still a thing? Am I speaking in an archaic language?

zero_gravity February 26 2008, 15:55:04 UTC

the terms are pretty much the same. I won't deal with the NOC or CTAC much. Its a new role - basically a bit of sales support for HUGE customers, bit of billing support and working with the KASS people - who are now called.. TSMs: Tech. Service Managers.

mmarques February 26 2008, 04:30:02 UTC

Good luck in the new position!

On another topic - are you still going to Ad Astra this year?

zero_gravity February 26 2008, 15:55:30 UTC

I do plan on attending for sure!
thanks for the well wishes. how is your job these days?

mmarques February 27 2008, 12:53:06 UTC

Keeping me busy.... but at least it's interesting

(The comment has been removed)

zero_gravity February 26 2008, 15:56:56 UTC

i am betting he wouldn't like this job much. Too many customers complaining! Big customers who feel they MUST complain. :D he'd hate that!
and thank you!

rackle February 26 2008, 04:46:53 UTC

Congrats on the lateral move - away from all that high-stress tech support. I hope this change is, as the saying goes, as good as a rest.

zero_gravity February 26 2008, 15:57:12 UTC

yes! well...we'll see :D