Words fail me.
The logic board on my laptop went out for the 5th time in 25 months today. I called Apple and told them that I needed to speak with someone who was going to replace my machine. I told them that repairing it for the 5th motherfucking time wasn't going to be good enough. I told them that if they insisted on me sending it to them,
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Brillian.
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It's kinda like when my insurance company suddently decided they weren't going to pay for something they said, in writing no less, was 100% covered. I told them there was no fucking way I was paying $200-something that they told me they'd handle. Actually. I wrote them a letter.
Write letters next time.
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No I won't.
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It's a shame that most places won't let someone call in your stead.
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