I just had the most awesome chat over-the-phone with one of the IT Guys:
Me: Ummm, you know that program you pushed to my computer via the [Jolly Green Giant's] network? It did not install.
Donnie the IT Guy: *sigh* Yes. I see. Did you...
Me: Yes! Yes! I did turn it off and on again before I called you!
Donnie the IT Guy: *pause* You've seen
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