My letter to EarthSpeak in Kimberton

Oct 26, 2009 16:12

To the proprietors of EarthSpeak ( Read more... )

earthspeak

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magdalenavb October 26 2009, 20:32:06 UTC
Thank you! I'd never met him before, I'd met Susan and various other female clerks, but this was the first I've seen him.

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bertana October 26 2009, 20:42:05 UTC
That is an excellent letter, dude. Good on you!

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magdalenavb October 26 2009, 21:02:25 UTC
Thank you!

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paquerette October 26 2009, 20:44:21 UTC
Excellent letter!

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magdalenavb October 26 2009, 21:02:44 UTC
Thank you!

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kandy_elizabet October 26 2009, 21:02:02 UTC
Great letter. We've only been there once, and not likely to go back. One weekend we had seen their many flyers(!) around town for a "gem show." When we got there, of course, it was more of a "new age crystals" show, not our particular cup of tea, and not what we thought it was going to be from the flyers. There were some beautiful peices, though and, curious, continued to look around. We had almost no acknowledgement from staff, even when politely waiting to ask a question.

So, when's your 10K Villages event? :)

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magdalenavb October 26 2009, 21:03:43 UTC
November 14! I'll post about it officially soon :) I didn't want to post too early and have it buried before it got close enough for people to put it on their schedules!

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colmunson October 27 2009, 01:21:42 UTC
Well, speaking from my perspective as one who helps capitalism function...the guy's an idiot. On a woo level, he ought to know and probably preaches the whole "you get back what you give out, man." thing.

On a practical, psychological marketing level - advertising your "competition" like this works _for_ you! His customers would perceive him as a Good Guy who they want to do business with, and they would lok forward to visting his shop to learn about all the cool stuff he is hooked into. it's called "building a tribe", in the current faddy parlance. More to the point, direct competition is not often what you perceive it to be. Take for example the fact that like businesses tend to congregate -- Pennsburg has a zillion pizza parlors because those who followed the first perceived that this as a place where people bought pizza. And they were right. One marketing sector can support multiple versions of the exact same offering, for a variety of reasons.

Dumbass. He is his business's own worst enemy, which is usually the case.

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magdalenavb October 27 2009, 01:30:49 UTC
Exactly. It was a crappy business decision as well as outwardly rude to me.

And I'm just the kind of person to spread word of it far and wide. Feh.

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