"Ma'am, I'm sorry, but we need you--"
"Sir, I apologize, but if you could step this way--"
"I know this is hard, but I have to ask if you can--"
Rinse; repeat. There's only so many ways you can put it, even when you're as fucking fabulous a wordsmith as I am. There's only so many phrases, only so many combinations of the apology and the request
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