Yesterday I had a telephone conversation with a good friend of mine. When we talk on the phone, it always starts a little awkwardly: "This is Kay... Hello? Hello? This is Kay." "Hey Kay, what's up?" "What?" "I said, what's up." "Oh, not much. How are you?" "I'm fine. How's everyone?" "What? I'm sorry, the connection is bad." "I said, how's everyone
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