Erg, customers can be so damn aggravating. Case in point:
Customer: (walks in) Is Neil in?
Me: No, neither of the Neils are in.
C: (stupidly) Neither of the Neils?
M: Yep, we have two Neils. One is the manager, one is an installer.
C: Can you tell me when Neil will be in again?
M: Which one?
C: (in that "you're so fucking stupid" tone) The
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