Ok, I get crazy's that call in. I love it, because they make me feel so amazingly good about my self as a human being ( Read more... )

I had a most unpleasant experience with a total douche that called in yelling at my agent ( Read more... )

I had someone call in today with a problem with a specific part of their services. I am in the billing dept, so I had to transfer her to Tech Support. We have a specific are for the service she was having a problem with so I dialed in to that department. Here's what followed ( Read more... )

I've become back up at my work for when they need additional Supervisors to answer questions, and take problem callers. I thought I'd share a couple with you ( Read more... )

I started taking Sup calls for the first time officially tonight. I had a glorious Bitch on the line ( Read more... )

I had someone call in today. The person was a fucking retard, and thought if he talked fast enough he'd be able to pull a fast one on us ( Read more... )

I had a subscriber call in upset. He was under a promotion for a certain package, one that would be ending soon. He saw an advertisement for another package, and called in ( Read more... )

I got this lady last night pissed off because she was at our website trying to order high speed internet for a specific discount, but it wasn't allowing her to. I spent several minutes trying to make her understand that we have no control of the website in the call center, and she ended up demanding a sup. I put her on hold (with a minute of time ( Read more... )

I love, just absolutely adore, when the first fucking words out of a person's mouth leave me... speechless ( Read more... )

Just when I think that I have reached my limit, when I think I can't take anymore. When I truly start to believe that the world is filled with mindless simpletons, and that I'll go mad from it all... they call ( Read more... )