A woman was grabbing one of our cheap reusable bags and I took it from her thinking I was going to do it. Then she said she was going to and I was a little frustrated and maybe my "actions" gave off the wrong vibe. But whatever. I told my cashier Ms. B that I was going to get us more bags because she needed one and I needed another. When I got back ( Read more... )

I was serving a customer yesterday who wanted to pay by card. But every time she entered her pin, she wouldn't press enter. I told her to press enter, and instead she took her card out. A copy of a 'voided sale' receipt came out and I handed it to her, and we started the process again. And she did the exact same thing. Instead of pressing enter ( Read more... )

I had a gem of a customer today. We have some towels for sale, that were £12 and are now £6. There's a sign on the front of the shelf that says 50% off. Makes sense, right ( Read more... )

No, sir, you can not just return a six pack of bottled beer after your wife decides she didn't like the one that she drank ( Read more... )

So, I work at a bookstore. It's a pretty big book store. And for the most part I enjoy my job. My fellow coworkers on the other hand, oy vey. But this isn't the place to rant about them.

( Yes, customers do indeed suck )

A few months ago I moved to a different gas station where I'm getting paid more...and most importantly, getting benefits. I went from working mainly mornings to working overnights. I've had some interesting occasions (obviously ( Read more... )

At my work I've been getting calls from a lawyer picking holes in disclaimers in our website, asking where they are and then after hanging up, he called again immediately demanding to know why two different disclaimers had slightly different wording ( Read more... )

I'm back posting here sooner than I thought I would. I had another rude woman today, and when I say rude I mean rude. She was vile ( Read more... )

I've had rude customers before but this woman is the rudest I've served in quite a while. I believe the reason she was rude is because she had to wait in a queue for about a minute while I served the woman in front of her, because I noticed her huffing and puffing and looking at her watch. Even so, I don't believe her having to wait warranted this ( Read more... )

As a store manager, I'm not even able to clock in at another branch location of my store, but because I could not arrange for emergency coverage for a nearby store's assistant manager (whose store manager was out of town to celebrate the holiday weekend a little early), I elected to cover the store myself for 3 hours so she could handle her ( Read more... )